These Terms & Conditions govern your use of all programmes, courses, services, content and educational materials provided by Isa-Welly Locoh Donou (“we”, “us”, “our”).
By purchasing, accessing or participating in any of our programmes, services or content, you agree to these Terms & Conditions in full.
All programmes, classes, courses, videos, materials and content provided by Isa-Welly Locoh Donou are intended for educational and informational purposes only.
Our Pilates, movement, nutrition and wellbeing content is not medical advice, medical treatment, physiotherapy, diagnosis or therapy, and should not be considered a substitute for professional medical advice, diagnosis or treatment from a qualified healthcare professional.
Although Isa-Welly Locoh Donou is a registered nutritional therapist, all nutrition and wellbeing information provided within group programmes, courses and educational content is general in nature and is not personalised medical or nutritional advice.
You should always consult your GP, physician or qualified healthcare provider before beginning any exercise, movement, nutrition or wellbeing programme, particularly if you:
are pregnant or suspect you may be pregnant
are postpartum
have an injury or medical condition
experience pain, dizziness or fatigue
have cardiovascular, neurological, musculoskeletal or respiratory conditions
are taking medication
have any concerns regarding your health or physical condition
Participation during pregnancy is strictly prohibited unless a programme specifically states that it is suitable for pregnancy.
By participating in any programme or service, you acknowledge and accept that physical exercise and movement carry inherent risks, including the risk of injury, illness or physical discomfort.
You participate voluntarily and entirely at your own risk.
You confirm that:
you are medically and physically fit to participate
you understand the nature of the activities involved
you take full responsibility for your health, wellbeing and physical condition
you will stop immediately if you experience pain, dizziness, discomfort or any unusual symptoms
Isa-Welly Locoh Donou shall not be held responsible or liable for any injury, illness, loss, damage or adverse reaction resulting from participation in any programme, class, course or content.
We do not guarantee any specific physical, health, wellbeing or personal results from participation in our programmes or services.
Results vary from person to person and depend on many factors including consistency, effort, individual circumstances, health status and personal implementation.
Any testimonials or examples shared are not guarantees of future results.
All payments must be made in full or in accordance with the agreed payment plan at the time of purchase.
Payment plans are commitments and are not subscriptions. By selecting a payment plan, you agree to complete all scheduled payments in full.
Payment plans cannot be paused, cancelled or terminated after the 7-day refund period has expired.
If a payment fails:
access to programmes, materials and community spaces may be suspended or removed immediately
any outstanding balance remains legally payable
we reserve the right to pursue unpaid balances through appropriate recovery methods
We offer a 7-day refund period from the original date of purchase for Pilates programmes only.
After 7 days from the purchase date, all sales are final and non-refundable under any circumstances, including but not limited to:
change of mind
lack of use or participation
inability to complete the programme
scheduling conflicts
dissatisfaction with results
personal circumstances
forgotten payments or failure to cancel payment plans
No refunds will be issued after the 7-day period has expired.
All programme materials, videos, classes, recordings, written content, PDFs, educational resources, branding and intellectual property belong exclusively to Isa-Welly Locoh Donou and are protected by copyright laws.
All content is provided for personal, individual use only.
You may not:
copy, reproduce or redistribute materials
share login details or programme access
upload or distribute content online
teach, recreate or repurpose our classes or methods
use the content within studios, gyms, memberships, classrooms or commercial settings
charge others to access or participate in our content
record, sell, sublicense or commercially exploit any materials
Unauthorised use, reproduction or commercial distribution of our content is strictly prohibited and may result in legal action.
Where access is provided to community spaces, chats or group discussions, all members are expected to behave respectfully and responsibly.
By participating in community spaces, you agree:
not to harass, bully or intimidate others
not to provide medical, health or treatment advice to other members
not to promote products or services without permission
not to share offensive, inappropriate or harmful content
Community spaces are not continuously monitored and we are not responsible for advice, opinions or comments shared by participants.
We reserve the right to remove any participant from community spaces or programmes without refund if behaviour is considered inappropriate, harmful or disruptive.
To the fullest extent permitted by law, Isa-Welly Locoh Donou shall not be liable for any direct, indirect, incidental or consequential loss, injury, damage or claim arising from:
participation in any programme or service
use or misuse of programme materials
reliance on educational content
technical interruptions or platform issues
inability to access materials
Participation in all programmes and services is entirely at your own risk.
We reserve the right to suspend or terminate access to programmes, services or community spaces at our discretion where:
payments remain outstanding
these Terms & Conditions are breached
inappropriate behaviour occurs
content is misused or shared unlawfully
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
The most current version will always apply to your use of our programmes and services.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
For any questions regarding these Terms & Conditions, please contact: